Terms & Conditions
All ticket bookings will be confirmed by email within 5 working days. If you do not receive confirmation of your booking, please firstname.lastname@example.org
The confirmation email will include a receipt of your payment or a copy of your invoice.
Ticket bookings may be paid by credit card at the time of booking; otherwise we will invoice you. Please note the payment must be received in full before the event. Invoice payments must be received by Metropolis Business Media within 28 days of the invoice date or by close of business 5 working days before the Event, whichever is the earlier. For bookings made within 28 days of the event, a credit card payment will be required. Only payment in sterling will be accepted.
Cancellations must be received in writing to email@example.com. Cancellations received up to and including 07/10/2016 will be subject to a 25% administration fee. Cancellations received up to and including 07/11/2016 will be subject to a 50% administration fee (if paid in full you will be refunded minus the administration fee. If unpaid the invoice will be re-issued for payment of the cancellation fee only) Cancellations received after 07/11/2016 are subject to full payment if the invoice is unpaid and no refunds will be made for payments already received. Substitutions may be made at any time by contacting the organisers in writing at firstname.lastname@example.org.
If we cancel the function we will refund all booking fees paid. We do not, however, accept liability for travelling, accommodation or any other expenses incurred as a result of any cancellation or postponement of the event.
Our liability for loss or damage incurred as the result of cancellation or postponement of the event is limited to the amount of your booking fee.
These terms and conditions are governed by English law and the courts of England and Wales will have exclusive jurisdiction over any dispute.
Head of Events
Metropolis Business Media
6th Floor, Davis House
2 Robert Street
Tel: +44 (0)20 8253 8679
A form will be sent for special dietary requirements. Simply complete and return as instructed on the form. This form must be received within 1 week prior to the event, otherwise charges will apply and it may not be possible to take care of the specific requirements of any guest.
Lighting and special effects
It is the table booker’s responsibility to inform guest(s) that special effects, including strobe lighting, may be used on the night.
It may be necessary for reasons beyond our control to alter the venue or the date of the event. We will give you as much notice as we can and your booking will be transferred to the new venue or date.
Data protection: The information you provide will be safeguarded by Metropolis Business Media, whose subsidiaries may use it to keep you informed of relevant products and services.
- Please tick this box if you do not wish your details to be used by Property Awards.
- Please tick this box if you do not wish your details to be passed on to other companies.
- Please tick here if you are happy for your email address to be passed on to other companies with products and services that may be of interest to you.
If you wish to opt out of all of the above please email email@example.com