Hear first-hand from a diverse panel of students as they share how they search for and choose their accommodation, what influences their decisions, and what they truly value in their living experience. The session will then open up to audience questions, giving you the chance to get candid insights directly from the students themselves.

Moderated by: Sam Kingsley

 As technology becomes embedded in every aspect of student accommodation, this session will examine the role of technology and automation in both operations and student life.

• Exploring how automation and digital tools are transforming day-to-day operations
• Assessing student expectations to understand what tech they value, and what they don’t
• Finding the balance between tech and human touch to ensure meaningful interactions in an increasingly automated world
• Empowering staff through tailored training—building the skills needed to harness technology and enhance student engagement

Moderated by: Tom White

What does it really take to embed sustainability in the day-to-day operations of student accommodation? This honest conversation will explore the practical realities behind the pledges, examining where the sector is making progress, where challenges remain, and how environmental goals can be balanced with commercial and student needs.

As technology and regulation continue to evolve, how can the PBSA sector embrace innovation to strengthen fire safety and operational resilience? This fireside chat will examine how digital adaptation is transforming safety management- from student engagement to asset protection- and what this means for day-to-day operations.

This session will explore how the physical and social environment of student housing can contribute to positive outcomes. With student expectations evolving, how can operators design and deliver spaces that genuinely support the whole student?

• Providing meaningful mental health support- from front-line staff training to partnerships with local services
• Creating inclusive, accessible environments that reflect the diverse needs of today’s students
• Creating connection through events, shared spaces, and social infrastructure
• Embedding wellbeing into operational culture- what does a this look like in practice?

Moderated by: James Gregory